PRIVACY POLICY
1. Information We Collect
We process personal data when you:
- Create an account
- Make a purchase
- Subscribe to marketing
- Contact customer service
- Browse our website (via cookies)
2. Types of Data Collected
This includes:
- Contact details (name, email, address)
- Payment information (processed securely)
- Purchase history
- Device and browsing data
- Customer service interactions
3. Purpose of Processing
Your information helps us:
- Process and fulfill orders
- Provide customer support
- Improve our services
- Send marketing communications (with consent)
- Prevent fraudulent activity
4. Data Sharing
We may disclose to:
- Payment processors
- Shipping providers
- Marketing partners (opt-out available)
- When legally required
5. Your Rights
Depending on your location, you may:
- Access your personal data
- Request corrections
- Delete your information
- Object to processing
- Withdraw consent
- Request data portability
6. Cookies & Tracking
Our website uses:
- Essential functional cookies
- Performance analytics
- Marketing cookies (manageable)
7. Data Security
We implement:
- SSL encryption
- Secure payment systems
- Restricted staff access
- Regular security audits
8. International Transfers
Data may be transferred globally with appropriate safeguards.
9. Children’s Privacy
We do not knowingly collect data from children under:
- 13 years (US)
- 16 years (EU)
without parental consent.
10. Data Retention
We retain information:
- For order processing (7 years)
- Marketing (until unsubscribe)
- As required by law
11. Policy Updates
We may modify this policy. Material changes will be notified.
12. Contact Us
For privacy requests:
cyrusshoes.com/privacy-requests
13. California Residents
Additional CCPA disclosures available upon request.