SHIPPING & DELIVERY POLICY
1. Shipping Options
We offer:
- Standard Shipping: 3-7 business days ($7.95 or free on orders $75+)
- Express Shipping: 2-3 business days ($14.95)
- International Shipping: Rates vary by destination
2. Processing Time
Orders typically process within:
- 1-2 business days for in-stock items
- 3-5 business days during peak seasons
- Excludes weekends and holidays
3. Order Tracking
You’ll receive:
- Order confirmation email
- Shipping notification with tracking number
- Delivery updates from carrier
4. International Orders
- Delivery times: 5-14 business days
- Customs/duties: Customer’s responsibility
- Restrictions may apply to certain countries
5. Address Requirements
Please ensure your shipping address includes:
- Complete street address (no P.O. boxes)
- Apartment/suite number if applicable
- Valid phone number for carrier contact
6. Delivery Issues
For problems with delivery:
- Check tracking information first
- Contact the shipping carrier
- If unresolved, visit cyrusshoes.com/shipping-help
7. Holiday Shipping
During peak periods:
- Allow extra processing time
- Earlier order deadlines apply
- Check our holiday schedule
8. Signature Requirements
Required for:
- All orders over $200
- Most international deliveries
- Upon customer request
9. Returns
See our complete return policy at:
cyrusshoes.com/returns
10. Additional Questions
Visit our FAQ page:
cyrusshoes.com/shipping-faq